Delete your Maw3ed account

1. Open the Account tab.
2. Tap Delete account.
3. Tap Send me a confirmation code — a code arrives on WhatsApp.
4. Enter the code and tap Delete my account permanently.

1. Sign in at maw3ed.net and open Settings in your account (maw3ed.net/account/settings).
2. Under Delete account, choose Delete my account, then Send me a confirmation code.
3. Enter the code you received on WhatsApp and confirm.

If you cannot sign in, or your account has no verified mobile number (needed for the confirmation code), email support@maw3ed.net with the subject “Account deletion” from the email address on the account, and include the mobile number on the account. We may ask for further confirmation that the account is yours before deleting it.

• The account itself: name, mobile number, email address, password (if any) and notification preferences.
• Your saved places (favorites) and your in-account notification feed.
• Every app session and every push-notification registration, so the app signs out on every device; the website signs you out after deleting.
• Any sign-in codes or password-reset links still outstanding for your number or email.

Bookings are not linked to the account: each one records the name and mobile number it was made under. So after the account is deleted, the following remain as they are — they are not erased or anonymized:

• Bookings with each business you booked: name, mobile number, service, date and time, price and any notes you wrote.
• The business's customer record: name, mobile number, email (if you gave one when booking), and any notes or tags the business added.
• Reviewsyou wrote stay published on the business's page, shown with your first name and last initial, with the comment and any photos you attached.
• Payment and refund records attached to bookings, because they are financial records.
• The notification delivery log (recipient number or email, message type and delivery result).

After deletion, none of these records is linked to an account or login. Bookings are kept under the phone number, though: if you create a new account with the same number, your past bookings will show in it again. To have a particular review removed, or to ask for a business's copy of your details to be erased, contact support@maw3ed.net.

An account that owns a business cannot be deleted from the app or the website, because that would take the business and all of its customers' appointments with it. To close the business and delete the account, email support@maw3ed.netfrom the account's email address.